My app is getting stuck on connecting

My app is getting stuck on connecting

Connectivity issue

Please check you are connected to your wi-fi. If the icon is still showing the exclamation mark then please check with your IT department to ensure the following ports are whitelisted

  • Ports 443 / 80
  • app.kaisclan.com
  • mqtts.kaisclan.com
  • mqtt.kaisclan.com
  • *.kaisclan.com
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