My robots are not showing in virtual world
- Check if Kai’s Eye is on Robot Tracker.
- Is the robot on the mat or on your table? If it’s on the table it will show at the bottom of your map.
- Is the robot paired correctly and battery charged?
- Ensure no QR markers are blocking Kai’s Eye view.
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Where can I get the Virtual Viewer?
Kai's Virtual Viewer can be downloaded for either the Google Play Store or the App Store.
How do I use the Virtual Viewer with VR?
To use the Virtual Viewer with VR, you need to have a Meta VR headset. You can use our Meta VR app here.
Can I purchase Kai robots from a local stockist?
Kai's Education products are available worldwide, courtesy of our fabulous suppliers. To find a stockist near you, simply visit https://kaiseducation.com/district-resellers/
My app is getting stuck on connecting
Connectivity issue Please check you are connected to your wi-fi. If the icon is still showing the exclamation mark then please check with your IT department to ensure the following ports are whitelisted Ports 443 / 80 app.kaisclan.com ...
Need to get a quote?
Getting a quote for Kai robots (or any related items) is a breeze! Simply pop an email to nikki@kaiseducation.com with your wish list, and voilà! Our team will whisk an official quote within 1-2 business days. Don't forget to include your district, ...